Planned Maintenance for CLM Production NA, EU, US Customers
09/20/2025
Docusign will be conducting maintenance impacting all CLM sites (NA11, NA21, EU11, EU21, US11, US12, US13) on September 20, 2025.
A subset of NA11 customers may experience reports displaying absent or incomplete data with some reporting unavailable from 12:00 AM UTC to 8:00 AM UTC.
EU11 and EU21 customers may experience brief periods of service interruption from 1:00 AM UTC to 3:00 AM UTC.
NA21, US11, US12, US13 customers may experience brief periods of service interruption from 3:00 AM UTC to 5:00 AM UTC.
If you encounter any disruption, please retry your action or wait until the maintenance window has ended.
Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.