Developer Support Articles

Learn how signature adoption works for embedded (captive) signers and see how to enable them to select new signatures.

Learn to troubleshoot email delivery failures through interpreting the results of the GetEnvelope API call and Connect email failure notifications.

Learn what the error codes you get from Docusign Connect mean and how you can troubleshoot your webhook listeners to resolve these errors.

If your recipients aren't getting email notifications of envelopes to sign or that envelopes they've signed are complete, there are just a few likely causes. Get troubleshooting advice to resolve this problem.

See how to set up Insomnia to authenticate to Docusign via JSON Web Token (JWT) Grant using this handy plugin.

INVALID_REQUEST_PARAMETER errors come up frequently in Docusign eSignature API integrations. Understand common causes for these errors and how to troubleshoot them.